We have been doing business in the web hosting industry for more than a decade. Due to this long-time experience, our support is one of the best in the field.

We offer our customers a 24/7 Support, which is not only very capable, but also very fast. The first response of our Support is guaranteed to come within one to three hours upon entry of the request.

Our system engineers are all fully trained and experienced. Additionally, they are totally dedicated to customer service. For those reasons, we are able to offer a really efficient Live Support. To contact our Support Team, you can comfortably use your control panel, where you will find our well-conceived ticket system.

Our Support attends to (A to Z):

Account management

All panel features

Application installations / upgrades*

Billing issues

Domain administration and support

FTP and DNS inquiries

Hardware failures

Licensing inquiries and issues

Mail server issues

Network problems

Operating systems (Linux & Windows)

Plesk Control Panel software

Web server problems

*Additional fees might apply for customized application installations / upgrades.